What makes our company unique in the commercial ice machine industry?
All we do is commercial ice machines – we specialize in one field & we work hard to be the best at it.
Our technicians attend regular factory training classes to stay up to date on the latest models & advances in our industry.
What this means for you is that you will get a seasoned technician with decades of experience that works on hundreds of ice machines every year and not just once in a while – this will save you time & money as well as get your ice machine fixed right the first time.
Why should you choose us over another company?
The majority of the time we are able to provide same day service and we stock the most common ice machine parts on our service trucks.
We are based in Oklahoma City but service the entire state of Oklahoma.
We are willing to try and help you over the phone if possible – this may save you a service call.
Why do we do this? – 2 reasons.
1 – By talking to the customer & asking some simple questions we are sometimes able to diagnose a problem over the phone.
Sometimes by being able to instruct the customer on how to check or reset a breaker or how to check the water supply to the equipment, can help them fix the problem over the phone & avoid a service call.
We know that by taking a couple of extra minutes to help the customer can go a long way to show them that we are truly trying to help them.
This will help us to build their trust & confidence in us & a happy & confident customer will be a repeat customer that is also willing to recommend us to someone else.
2 - If we need to schedule a service call for you, by asking questions we are sometimes able to determine what is wrong & possibly come up with a solution for your problem even before we get there.
By using a common-sense approach to your ice machine problems, we can help reduce the amount of time & number of trips involve in repairing your ice machine, this in turn saves you money & reduces the down time of your equipment.
What types of businesses do we provide service for?
We provide service to a wide variety & range of customers – whether you are a large or small business or organization, we can develop a solution for your individual needs.
Some of the most common types of businesses that we help on a regular basis are:
Military, Govt & State facilities
Churches, Schools & Non-Profit Organizations
Small Restaurants & Bars
Large Restaurants & Bars
large corporate & franchise owned chain stores
Recreational & Fitness Facilities
Construction & equipment companies
Business with office break room/s
Home owner with a commercial ice machine
No matter the size of your business or situation you have, when it comes to commercial ice machines, we can help you.
How we can help you with your Commercial Ice Machine?
We Sell, Service, Lease & Perform Warranty Repairs on all Major Brands of Commercial Ice Machines.
Manitowoc - Koolaire - Scotsman - Hoshizaki - Iceomatic - Follett, Cornelius, Kold Draft & More.
We are a factory authorized service agent & able to do warranty repairs for all the Major brands - Call the Factory & they will tell you to call us.
We also do Preventive Maintenance Services such as Cleaning, Calibrating & Water Filter Replacements.
PM (Preventive Maintenance) saves Time & Money - when it comes to commercial ice making equipment it is far cheaper to maintain then to fix.
You can take away the headache of owning or leasing an ice machine, by letting us maintain your ice making equipment for you.
We can put your equipment on a PM Cleaning schedule so that it stays clean & operating at peak performance for years to come.
Having your ice machine properly maintained on a PM cleaning & maintenance schedule will reduce problems & break downs, it can also add years to the life of your equipment & help avoid issues with Health Inspections.
No more trying to remember when it is time to service the ice machine, let us remind you when it is time & take care of it for you.
We don’t just fix your ice machine we provide solutions to your ice machine problems.
What does this mean? – for example if your ice machine is malfunctioning because it needs to be cleaned, you don’t just want it cleaned, you want to know how to keep it from breaking down again.
We can evaluate the environmental conditionals such as the (Power supply, Water supply, Drain location & capacity, Air Supply, etc) that is used by your equipment to help us recommend the correct type & size of water filters & the amount of PM maintenance required to keep your equipment operating correctly & trouble free.
We have been in the ice machine business for a long time & feel we know what the customer wants.
This is how we have built a great reputation with our customers, we don’t just fix your ice machine we provide solutions to your ice machine problems.
How to contact us to set up Service or order parts & supplies for your commercial ice machine?
For questions about your ice machine, to order parts & supplies or to set up service you can Reach us by Phone at (405-235-2009) or by Email at (firstname.lastname@example.org) or you can use the Contact us page on our website to send us a message at (icetechinc.com)
We also have 24/7 Emergency Service available by calling (405-582-0852) - Hope you never need it, but we are here for you if you do.
When it comes to commercial ice machines the choice is simple, ICETECH is leading the way & can help you with all your commercial ice machine needs.
How can we help you?